Support

FAQ

Warranty Period
All SYSCALL products come with 1 year warranty and a valid Proof of Purchase is required for claim.
please contact via email at sales@syscallglobal.com.
Battery Type & Lifetime
Call bell [Battery type: CR2025/3V]
; Approximately 40,000 times pressable technically (On averages, lasts one or one and half years)
Guest Pager is rechargeable lithium polymer battery and takes up to 3 hours to charge it full.
  please contact via email at sales@syscallglobal.com.
Wireless and RF Certification
Most of our products are certified by CE (EU), FCC (US), and Telec (JAPAN).
For further assistance, please contact via email at sales@syscallglobal.com.
 
Production Lead Time
It will take up to 5 working days for general products.
please contact via email at sales@syscallglobal.com.
Product Frequency
The frequency of SYSCALL products are FM 433MHz.
please contact via email at sales@syscallglobal.com.
Power Supply Voltage
AC100 ~ 240V~: Type C Plug
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Additional Purchase
SYSCALL products has CE (EU), FCC (US) and TELEC (JAPAN) certificates.
Held certificates are slightly different by each products.
please contact via email at sales@syscallglobal.com.
 
Compatibility
All SYSCALL receivers are only compatible with SYSCALL transmitters.
  please contact via email at sales@syscallglobal.com.  
How many call bells can be registered to display monitor?
– SYSCALL Receiver (N series) – 500 call bells
– SYSCALL Receiver (S series) – 400 call bells
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How many guest pagers can be used with transmitter?
Guest pagers can be registered up to 9999 with one transmitter.
However, it should have at least 1 charging adapter for every 30 guest pagers.
please contact via email at sales@syscallglobal.com.
 
Is it possible to extend the working range?
Yes, you can use a SYSCALL repeater to extend the working range.
please contact via email at sales@syscallglobal.com.
 
What is the range of SYSCALL repeater?
– On averages, repeater enables to extend working range 1.5~2 times wider.
– Remember to avoid installing a repeater near high voltage area such as TV, refrigerator, etc.
and, a high electric conductivity area (iron plates, etc.) and wireless (Wi-Fi) routers.
please contact via email at sales@syscallglobal.com.